Tuning Into Performance: Building a Skills Training Program

Building a skills training program can be a lot like calling into a radio station back in the day. You know what you want to hear, but you can’t always get through right away. And the deejay (leadership) might be more interested in playing some other song. The beat goes on.

Join us for this 30-minute LTEN webinar, based on an August 2024 article in LTEN Focus on Training magazine. Jeanne Farley, a learning leader at Philips Healthcare, will share her experiences making beautiful music out of skills training. She’ll help you launch or refine your program as she spins best practices and gives you a skills-training rhythm that’ll have you dancing with joy.

At this webinar, you’ll learn about:

• What’s Your Song? Defining and giving examples of skills versus abilities
• Can You Dance to It? Discussing how ability relates to skill development.
• Is It a Top 10 Hit? Articulating the benefits of incorporating skills development into sales training.
• DJ, Can You Play My Favorite Song? Assessing who can champion your efforts internally and how external supplier partners can help execute a program.

Register today for this free, LTEN webinar. (Not an LTEN member? Join today and realize the value.)

Presenter:

As the manager of field sales and education, Jeanne provides strategic direction relating to improving the selling abilities of the commercial sales team.  In previous roles with companies such as QuidelOrtho, Hologic, Siemens and Philips Healthcare, her roles focused on selling skills, product training development and facilitation, as well as onboarding, elearning and LMS strategy.  Prior to becoming a learning & development professional, Jeanne had a successful sales career with both Bracco Diagnostics and ADP.   She has also been an adjunct professor for Western Connecticut State University and Marist, teaching a variety of communication and sociology courses.