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Learning Agility: The Impact of COVID-19 Feature Story – By XinYun Peng, Nicole Wang-Trexler, Ph.D., and Kyle Peck, Ph.D. During 2020, almost every organization evolved, shifting in several ways…
Learning Agility: The Impact of COVID-19 Feature Story – By XinYun Peng, Nicole Wang-Trexler, Ph.D., and Kyle Peck, Ph.D. During 2020, almost every organization evolved, shifting in several ways…
Paying Attention to Adult Learning Principles Feature Story – By Vivian Bringslimark Adults learn differently than children, or so we’ve been told. So why do we treat our learners…
Coachability at Alkermes: Developing Every Employee Feature Story – By Jesse Jones and Jake Weiss, Ph.D. Faced with our current volatile environment, the sales leadership team at Alkermes identified several…
The Nesting Principle: The Flight to Breakthrough Thinking Feature Story – By Philip Sigler How do sticks, twigs and office chairs prevent us from breaking out of the nest…
Otsuka’s ReadyNow: Training New-to-Pharma Reps Cover Story – By Carrie Garrett In 2014, Otsuka America Pharmaceutical was thriving, and sales leaders recognized there was an untapped resource that could…
Supporting Virtual in Your Organization VIRTUAL TRAINING – Cindy Huggett, CPLP What do you wish your organization did differently related to virtual training? In mid-2020, almost 900 replies to…
The Right Way to Help FRONT OF THE ROOM – Brian Lange “Those who are happiest are those who do the most for others.” — Booker T. Washington Helping…
Movie Mania: Finding the Fun in POA Training GUEST EDITOR – Rosa Hanks Sales professionals are tasked with being the “star” of their territories and regions every day. Plan…
Learning Agility: Are We Ready for What’s Next? FROM THE PRESIDENT – Richard Sampson It’s incumbent on us as learning professionals to be ready to pivot and turn on…
Finding the Needle: Hiring the Right Field Trainer FEATURE STORY – By James Ashby Where can you find someone with all these capabilities? So, your executive team has bought…
Lundbeck: Keeping the Patient Journey in Mind FEATURE STORY – By Steve Boller and Tim Hunt Empathy is a skill that measurably impacts job performance. Empathy is an essential…
Situational Simulations: Managing Clinician Objections FEATURE STORY – By Brian R. Stahl, BSN, RN, CRNI, PLNC Challenges can be assessed using four fundamental questions. As a medical device trainer,…
Getting Full Value With Full Spectrum Learning FEATURE STORY – By Joseph Hirt True growth requires both elements of the learning spectrum. Are your employees getting the full value…
Power-Skilling MSLs in a Brave New World COVER STORY – By Kelly Rebmann We are seeing a ‘new world order’ that affects all those in customer-facing roles. Historically, the focus…
Adaptive Learning Organizations INSIGHTS – Josh Bersin Over the past 20 years, I’ve come to realize there are three fundamental challenges in corporate training: Effectiveness: What programs, tools and…
Connect & Collaborate With Interactive Classes VIRTUAL TRAINING – Cindy Huggett, CPLP If you’re going to bring a group together, it should be for discussion and dialogue. When social…
The Good & Bad of the Virtual Transition Front of the Room – Brian Lange It’s a curious time now in this pandemic journey. So, now we’re many months into…
50 Years of Life Sciences Learning Directions – Dawn Brehm What has remained the same is our mission. Let’s play a quick round of trivia: What do Sandoz, Pfizer, Wyeth,…
The Biometrics of an L&D Superteam Guest Editor – Daron Moore Learning programs are only as effective as the people who create, deploy and govern them. Building a powerhouse learning…
Getting Off to a Good Start From the President – Richard Sampson Nothing motivates more than a good goal. The start of another year is upon us, and if we…
Meeting the Growing Need for Clinical Training Feature Story – By Michael W. Young There is no greater need for tailored training than ensuring proper compliance and execution of…
Using Collaborative Technology for Training FEATURE STORY – By Erika Thomas In today’s unique market, companies must pivot strategically to achieve maximum results in remote settings. With an increased focus…
Virtual Onboarding: Structure, Support & Socialize FEATURE STORY – By Briony Frost What do we need to start, stop and continue doing to ensure virtual onboarding is a success? Onboarding…
Keys to Virtual Engagement FEATURE STORY – By Amy Glass It is impossible to keep remote audiences engaged; the goal should be to reengage them continually. On March 6, 2020,…
Making Virtual Launches Meaningful and Memorable FEATURE STORY – By Steve Boller and Stephanie Roberto While we all miss the in-person connections, virtual launch events and sales meetings have many…
Bausch Health’s Virtual Training Studio FEATURE STORY – By Dave Huston The need for a distance learning platform was evident, coupled with the need for a dedicated space to facilitate…
Life Sciences Educators: Making Virtual Shine FROM THE PRESIDENT – Richard Sampson Our people are the real enablers, the real miracle workers. You know the old cliché phrase, of course…
MEMBERS OF THE YEAR – By Tim Sosbe 2020 Members of the Year: Jim Page & Carole Gins One of the highlights of the annual Excellence Awards ceremony is the…
FROM THE PRESIDENT – Richard Sampson The Rewards of Recognition Be sure to keep in mind what you can do to make your colleagues feel recognized. This has certainly been…
FEATURE STORY – By Steven Nishida Learning Agility: A Key Differentiator for Leaders Ambiguity requires leaders to ready teams for an unknown – perhaps unprecedented future. Even before COVID-19, a…
FEATURE STORY – By Simon Kyaga, Keith Morris and Kiely Flanigan Future-Proofing Strategic Planning for Medical Affairs The COVID-19 pandemic has accelerated the need to develop Medical Affairs capabilities in…
FEATURE STORY – By John Constantine and Kent Malmros Microlearning for Macro-Compliance Microlearning is a solution that compliance trainers should take note of. Compliance training is a fact of life…
FEATURE STORY – By Kelly Rebmann and Christine Creter Sanofi Pasteur: Development Planning to Drive Success Sanofi Pasteur Medical Affairs has experienced major expansion in the past few years, but…
Non-Commercial Training Efficiency Winner: Kelly Rebmann, Sanofi Pasteur This award really underscores the importance of Learning and Development in functions outside Commercial, where upskilling dollars and efforts have been historically…
WELCOME LETTER – By Dawn Brehm Our New Resource for Non- Commercial Trainers The successful training program draws on many talents. Training is a village event. You know the “it…
SELLING SKILLS – By Krishna C. Kalva Changing Expectations The year 2020 has already proven to be a year of surprises and changes, with almost all industries affected by COVID-19….
TECHNOLOGY – By Noël Theodosiou and Nicole McCullough Selling Without Seeing Field sales can learn a lot from inbound, outbound and multi-channel customer interactions. These days sales teams are faced…
LEADERSHIP/MANAGEMENT DEVELOPMENT – By Amy Glass Analogies: A Powerful Leadership Tool Analogies serve as mental shortcuts that help us understand complex events. Words are powerful: They help us make sense…
NEW TRAINERS – By Jim Page This Is Not What I Signed Up For Help Wanted: High-performing sales representative interested in career advancement. We have a headquarters-based training manager position available…
FEATURE STORY – By Dr. Shawn Andrews How to Create a Boomer-Millennial Dream Team The diversity of our world and workplace has changed dramatically in the past decade. Boomers just…
FEATURE STORY – By Karen Foster Building a Philosophy of Learning In casual conversation, if you mention philosophy, people are likely to conjure up images of Socrates, Plato, Aristotle and…
FEATURE STORY – By Giselle Kovary, M.A., and Susan Armstrong How to Drive Greater Organizational Performance As the world was forced to respond to the COVID-19 pandemic, organizations, leaders and…
FEATURE STORY – By Harriet Butler and Doug Murray Manage or Coach? Balancing the Urgent & the Important When leaders both manage and coach, there’s stronger, more steady performance when…
COVER STORY – By Andria Cox Increasing Accessibility in the New Virtual Workplace Overnight, everyone, whether they know it or not, became ‘web developers’ of sorts. For the foreseeable future,…
INSIGHTS – Josh Bersin Fatigue Management: Lightening the Load Most of us are happy to increase workloads in an emergency like the pandemic, but we can’t carry on at that…
VIRTUAL TRAINING – Cindy Huggett, CPLP Using Virtual to Interact, Connect & Collaborate If you’re going to bring a group together, it should be for discussion and dialogue. When social…
FRONT OF THE ROOM – Brian Lange A Tip of My Cap “Perplexity is the beginning of knowledge.” – Kahlil Gibran No one is really going to understand what you…
Sharing Solutions: LTEN Field Training Scholarship Winners SPECIAL GUESTS – By Tim Sosbe Julie Fassel Regional Training Specialist AstraZeneca Being a field representative, as well as a regional training specialist…