Session One: Introduction
- What
do business leaders expect from L&D?
- How
satisfied are they with our product today?
- How to
use the ISPI 4-W model to decide if training is the right solution.
- The
two key questions that determine whether training is of value or scrap and
the questions behind the questions
D1: Define Business Outcomes
- How to
transition from “order taker” for training to a trusted advisor ·
Distinguishing the features vs. the benefits of training
- Why
learning objectives fail to convey the value of a program
- How to
use the Outcomes Planning Wheel to clarify the desired results and the
criteria for success
- Practice
applying D1 to your program · Laying the foundation for Learning Transfer
D2: Design the Complete Experience
- Why
learning must be managed as a process, not an event
- The
importance of the priming effect and how to use it · Practice improving
course description / invitation
- The
four phases of learning and why an effective design includes all four ·
How managers impact training effectiveness
- Why we
need to define a new finish line for learning and examples
- Why we
need to provide learners with a sense of accomplishment
- Practice
setting a new finish line for your program